Resources
Help, guides and tools for every Aggrado product
Customers: the Help center in Aggrado is the fastest way to an answer. Ask Aggrado answers at any hour, and a person at Aggrado takes over when it should. Everything else is here for anyone.
- Help center (customers)Sign in to use Ask Aggrado or reach a person, and see your requests
- GuidesStep by step for Bid, Job, Field and Precast
- TrainingPaths by role, from the office to the field
- FAQThe trial, seats, active jobs, payroll and what it costs
- Free calculatorsHaul, trench, stone, cut and fill. No sign-up.
- Contact usEmail the people at Aggrado
Get help
Help center (customers)
Search the help, use Ask Aggrado for your own setup and work, or send a request with screenshots. Aggrado's AI reads each request at once and answers when it can; a person takes it when it should, and you can chat with one while they're online.
Sign in to the Help centerBy email
Email support@aggrado.com. People at Aggrado answer Monday to Friday, 7 am to 6 pm Eastern. Say which company you're with, what you were doing, what happened and any message Aggrado showed, word for word, with a screenshot if you can.
Never send a password. Aggrado will never ask for one.
Your own company's setup
Which role you have, which jobs you can see, or who can approve what are your company's choices. Ask an owner or administrator there first: they manage people and roles on Company › Users and roles.
How roles workStep-by-step guides
Written for the office and the field, screen by screen. Each one says who can do what.
- GuideHow to estimate siteworkFrom takeoff to a bid you can run as a budget: quantities, crew-based unit prices with a storm pipe run worked end to end, bid day, and tracking the won bid.
- GuideGetting started with BidCreate your account and company, set up a project on its Bid tab, import drawings, build an estimate and lock the bid as submitted.
- GuideThe Bid tabA project's first tab: go/no-go, the GCs you bid to, the due date, addenda and pre-bid RFIs, prices still out and About this bid; how the projects list sorts itself, and what Bid day keeps.
- GuideSetting up your CodebookEnter wage scales and rate books, equipment, materials, crews and production rates, so every estimate is priced from your own data, and carry a change onto open bids.
- GuideImporting DWG drawingsDWGs convert on Aggrado's own servers when uploaded — nothing to install; what Civil 3D objects need, and the office-computer helper that Precast plants (and already-paired companies) still use.
- GuideProposalsWrite the letter and scope, add terms and alternates, send the proposal for the customer to read and sign, mark the bid won, and start from a template.
- GuideOpinions of cost and bond estimatesFor engineering firms: keep a unit price book from your bid results and public bid prices, price an opinion of probable construction cost with its class, range and basis, make the bid form, issue and share it, file bond estimates on the jurisdiction's form, and see how close your estimates land.
- GuideAgency reviews and permitsFor engineering firms: track each set of plans through the town, NC DEQ and NCDOT round by round, read the comment letter into a list, answer it with AI drafts you check, send the response letter, and keep every permit's number, fee and expiry.
- GuideBid room, award, punch lists and closeoutFor engineering firms: keep the official plan holder list, issue addenda every holder acknowledges, answer bidders' questions, assemble the award package, walk the punch list and bind the closeout package.
- GuideConstruction administration for engineering firmsFor engineering firms: what needs attention across your projects, daily inspection reports, field tests, RFIs, submittals, field orders and directives, pay estimates, who may approve each step, and emailing each record.
- GuideFunded projects: certified payrolls and Buy AmericaFor engineering firms on SRF, CDBG and USDA jobs: review certified payrolls by employee number, find missing weeks, record labor interviews, and keep the Buy America register that holds pay items.
- ReferenceEstimating glossaryDefinitions of the estimating and earthwork terms used throughout Aggrado.
- GuideGetting started with JobSet up your people and their pay rates, open a job from a won bid, build its budget, dispatch and approve time cards, watch cost against budget, and bill the customer.
- GuideQuick jobsTemplates for the small jobs you do over and over, making one in a minute from the office or the phone, quotes, rain-outs, invoicing, and on-call contracts with work orders.
- GuideNC811 locate ticketsWhen digging may start, when a ticket runs out, each utility's answer, remarks, and the warnings before one runs out.
- GuidePlanning weeks aheadPut people, machines and placeholders on jobs by the day, four to eight weeks out, see where a job is short, sort out clashes, and make a day's dispatches from the plan.
- GuideThe Monday updateBring every job's schedule up to date in one pass: the lines late to start, running late, off pace or wrong on percent done, worked out from the crews' quantities and applied job by job.
- GuideThe look-aheadSuperintendents ask for the next two weeks each week, resource managers book and decline against what every job asks for, and publishing puts everyone's days on their phone, makes the machine moves the plan calls for, and lists the rentals it needs.
- GuideThe time clockFor the office: setting up the clock, the geofence and PINs, the office board and the Week, correcting a clock entry, and how the clock becomes time cards to approve.
- GuideDaily reportsFor a foreman and the office: Finish the day, what's filled in for you, what you add, Send the day, a second foreman, what the office does, and what the customer sees.
- GuideReportes diarios (en español)Daily reports in Spanish. Para el capataz y la oficina: Terminar el día, lo que ya está lleno, lo que usted agrega y Enviar el día.
- GuideConcrete poursPlan pours from the bid's element schedule, record trucks, samples and temperatures on the phone, and reconcile the yards.
- GuideTo-dos and punch listsHand out to-dos, walk a punch list on the phone with photos and pins on the plans, and fix, check, close and send it.
- GuideRFIs and submittalsWrite and send RFIs with a link the reviewer answers from, start change orders from the answers, and keep the submittal register through review, stamps and resubmittal.
- GuideSafetyCheck-in questions, hazard analyses, toolbox talks signed on the phone, inspections and checklists, corrective actions, incident reports and investigations, and the OSHA 300 log.
- GuideExpiring documentsKeep certifications, insurance certificates, registrations, licenses and job permits with their expiry dates, and choose who is reminded, and when, before they expire.
- GuideRoles and permissionsThe starting roles every company has and changes to fit, giving people roles and exceptions, their jobs and their crew, and the record of every change.
- GuidePeople and HR filesEach employee's file and who sees what of it, who is HR, the encrypted birth date and license number, the record of every look, the employee's own file, and hiring needs.
- GuideReceivablesMake invoices, add billable costs, bill signed T&M tickets, send them, record and verify payments, and read the aging of what customers owe.
- GuideExpenses, receipts and fuelSend in expenses with a receipt photo from the phone, approve and post them to job cost, and record fuel fills against machines.
- GuideSend to payroll: sending hours to payrollSend approved hours to your payroll service (QuickBooks Online Payroll, an import file or a CSV), split regular, overtime and double time, with certified and union rates, and bring payroll costs back.
- GuideLabor burden: one standard rate for the yearBuild the year's burden from payroll taxes, workers' comp, liability, benefits and time off, adopt it from a date, and weigh what payroll actually paid against it.
- GuideBills and QuickBooksEnter vendor and sub bills here first, starting from the bill's PDF, match them to the PO and the site tickets, approve them, and send them to QuickBooks to be paid.
- GuideMonth endClose the month in one pass: the month's pay applications, accept each job's forecast from the WIP list, close the month, and read the backlog and the bonding pack.
- GuideSubcontractors' accounts and lien waiversInvite a sub to an account on their subcontract: pay requests come in as bills, they sign the waivers you ask for, and you choose which go to the customer.
- GuideSending documentsDownload or email every PDF Aggrado makes, from pay applications to safety sign-in sheets, and see what was sent to whom.
- GuideCustomer accessShare a job with its customer through a link: the passcode, the modules the job shows, full access or read only for each person, approving change orders and pay applications, and change requests from the customer.
- GuideManaging equipment in AggradoAdd machines, print QR tags, check readings and walkarounds, work problems and work orders, keep service on schedule, and charge jobs the right rate.
- GuideYour time cardFor a crew member, on one page: getting on the app, clock in, walk around your machine, Switch, clock out, your hours, and fixing something.
- GuideSu tarjeta de horas (en español)Your time card in Spanish. Para el trabajador, en una página: marcar entrada, revisar su máquina, Cambiar, marcar salida y sus horas.
- GuideThe crew time cardFor a foreman: who's on the clock, clocking people in, picking some of the crew, Switch and Lunch, machines, changing someone's hours, and what's sent, whichever way your company clocks.
- GuideLa tarjeta de horas de la cuadrilla (en español)The crew time card in Spanish. Para el capataz: quién está trabajando, marcar a la cuadrilla, Cambiar, el almuerzo, las máquinas y lo que se envía.
- ReferenceFirst-day cardOne page to print for a new crew member, in English and Spanish: get on the app, clock in, walk around, clock out.
- ReferencePhone app posterA QR poster for the shop wall that opens www.aggrado.com/phone, in English and Spanish.
- GuideGetting started with FieldSign in on the phone, Start the day, Finish the day, get a T&M ticket signed, and record what the machines did, without signal.
- GuideToday on the phoneThe phone's Today, shaped by role: a foreman's day, a crew member's own, the one orange Next, the weather day in one tap, Report a problem, and More's four groups.
- GuideThe phone appSign in, work without signal, talk through the day, switch between English and Spanish, and delete your account from the phone; store listing coming.
- GuideThe company directoryOne list of the customers, subcontractors, suppliers and agencies you deal with, shared by Bid, Job and Field: add, import, merge and archive.
- GuideNotificationsThe bell, and choosing which notices also come to you by email or to your phone.
- GuideYour account and privacyChange your name, time zone and password, and delete your account on the web or the phone: what goes and what stays.
Training by role
The guides in the order to read them, for each part of the company. Signed in, the Help center keeps your place with a checkmark for each one, and you can ask for a live session with Aggrado there.
Estimating in BidEstimators and chief estimators
Engineering, from opinion to closeoutEngineers of record, designers and resident project representatives
Running jobs in JobProject managers and owners
Field on the phoneForemen and crew leads
Office and adminOffice managers, bookkeepers and admins
Frequently asked
Every questionFree sitework calculators
Nothing to sign up for. Each shows its formula, a worked example and where its numbers come from.
- Haul calculator: dump truck loads and trucks neededBank yards to loose yards to tons, loads limited by the body or the payload, the round trip, and how many trucks keep the excavator loading.
- Trench calculator: excavation, bedding and backfillDepth to invert, OSHA sloping or a trench box, bedding stone less the pipe, compacted backfill, and what's left to haul or short to borrow.
- ABC stone calculator: tons of base, stone and asphaltSquare yards and thickness to tons, loads and cost for ABC, washed #57, screenings and NCDOT asphalt mixes.
- Equipment cost per hour: owning, operating and fuelDepreciation, cost of money, fuel by machine class and load, repairs and standby, split into a rate without fuel and fuel.
- Erosion control takeoff: silt fence, seeding and wattlesSilt fence posts and rolls with NC DEQ's slope limits, temporary seeding, lime, fertilizer and straw by season, matting and wattles.
- Topsoil calculator: strip, stockpile and respreadYards stripped, the swell in the pile and its footprint, the respread, and what's left over to haul or keep.
- Cut and fill calculator: grid or cross sectionsA grid of cut and fill depths, or areas by station, to cut, fill and the balance, with transition cells split properly.
- Manhole riser calculator: the precast stack to orderRim and invert to the base, risers, cone and grade rings, with weights and Charlotte Water's rules.
- Soil converter: bank, loose and compacted yardsSwell, shrink, load factor and tons for common soils, with the factors shown and editable.
- Underground detention takeoff: chambers or pipeRows of chambers or runs of perforated pipe to the stone bed, stone tons, geotextile, excavation, backfill and storage, priced from your own costs.
Your account
To delete your account on the website, open Your account from the person menu, select Delete my account…, type DELETE and confirm. In the phone app, open the Account tab and tap Delete my account.
What is removed and what your company keeps is in Your account and privacy.