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Text messages

Text messages from Aggrado

Companies that use Aggrado can send a few kinds of texts about work: a crew member's changed schedule, a delivery on its way, a service visit booked. Aggrado sends them from one number, and only to people who have replied YES.

Who sends them

The texts come from Aggrado (“Aggrado”), the software company, on behalf of the company you work for or buy from. Each text names that company and Aggrado. Aggrado writes every text; companies can't send their own messages through it, and nothing Aggrado sends is advertising.

  • Crew schedules (Aggrado Job). A company texts the people on its crews who don't use the Aggrado app when the days and jobs it has scheduled them for change.
  • Deliveries (Aggrado Supply). A supply house texts the people at a contractor who receive deliveries when a load leaves its yard and when it's delivered, with a tracking link.
  • Service visits (Aggrado Electric). An electrical contractor texts its service customers when a visit is booked and when the technician is on the way.

How you agree

Nobody gets these texts without saying yes to Aggrado themselves. It takes two steps:

  1. You give the company your mobile number and agree to its texts. The company records it on your record in Aggrado and ticks a box saying you agreed: Texts OK for an employee, Said yes to texts at this phone for a customer's contact, Agreed to texts about their calls for a service customer.
  2. Aggrado texts you once to ask. The text names the company and what it will text you about. Reply YES to start getting those texts. If you don't reply, or reply STOP, you get nothing more.
Phone
(704) 555-0142
Step 1: the company's office records your number and that you agreed.
Aggrado

Aggrado: Demo Grading Co. would like to text you when your work schedule changes. Reply YES to get these texts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

YES

Aggrado: You're signed up for texts from the companies that asked. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Each company asks separately. Saying yes to one company's texts doesn't sign you up for another's, and Aggrado never asks you about anything but the texts described above.

What the texts say

Examples of each kind, word for word as they're sent:

Aggrado Job, to a crew member without the app

Demo Grading Co. via Aggrado: your schedule changed. Thu Oct 8: 2419 Riverside (07:00, meet Gate 2); Fri Oct 9: Off. Questions: ask your foreman. Reply STOP to opt out.

Aggrado Supply, to a contractor's superintendent

Example Waterworks: BOL-1201 left our CLT branch for Arrowood Rd, about 10:40 AM. Track it: https://www.aggrado.com/track/supply/… Reply STOP to opt out.

Aggrado Electric Service, to a service customer

Volt Electric via Aggrado: Sam is on the way to Tanglewood plant, arriving about 2:40 PM. Reply STOP to opt out.

How many you get depends on how often your schedule, deliveries or visits change: usually a few a week, never more than Aggrado's daily limit for each product.

Stopping and help

Reply STOP to any Aggrado text and you'll get one last text confirming it, then no more texts from Aggrado for any company. Reply START to get them again. Reply HELP for help, or email support@aggrado.com. You can also ask the company to untick the box on your record.

Replies aren't read
Aggrado's number understands YES, STOP, START and HELP. Other replies aren't read by anyone; for questions about your schedule, a delivery or a visit, contact the company directly.

The fine print

  • Message and data rates may apply. Message frequency varies.
  • Carriers are not liable for delayed or undelivered messages.
  • Your mobile number and your agreement to texts are never sold or shared with anyone for marketing. They're used only to send the texts described here, through our texting provider, Twilio.
  • The Terms of Service and the Privacy Policy apply.