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Delete your Aggrado account

You can delete your account yourself, at any time, in either phone app or on the website. It removes your sign-in and your place in every company at once, and it can't be undone.

In the phone apps

The same steps in Aggrado (for crews, foremen and inspectors) and in Aggrado Deliver (for drivers and yards). Deleting needs signal.

  1. Open the Account tab.
  2. Tap Delete my account.

    If something stands in the way, the app says what (see below).

  3. Type DELETE and tap Delete my account.

    You are signed out, and the app clears what it kept on the phone for you.

Anything not yet sent from the phone is lost
Time cards, clock entries, departures, deliveries or photos that haven't reached the office yet are thrown away with the account. The app says how many before you delete. Let the phone send first if the work matters.

On the website

  1. Sign in.

    Sign in to Aggrado with your email and password, or with your mobile number and a texted code. You land on your Account page.

  2. Under Delete your account, select Delete my account…
  3. Type DELETE and select Delete my account.

    You are signed out once it's done.

What is deleted

Deleting your account removes you, straight away:

  • your sign-in, so your email and password, or your number and its texted code, no longer get you in;
  • your place in every company, plant and supply house you belonged to;
  • your notices, your notification settings and the phones registered to receive them;
  • invitations sent to your confirmed email address that you hadn't accepted;
  • what the app kept on your phone for you, once you delete from that phone.

What the companies keep

The companies you worked for keep their own records, because the records are theirs: hours you worked, daily reports you wrote, approvals you gave, loads you delivered and the signatures taken for them, and a plant's or supply house's driver file with your name. They keep your name as the record shows it, but it is no longer tied to an account. Questions about those records go to the company, which keeps them under its own retention rules and the law that applies to it.

The Privacy Policy says how long Aggrado keeps information and why.

If you are a company's only owner

If you are the only owner of a company other people still work in, the account can't be deleted until someone else is made an owner, so the company isn't left with nobody to run it. The app and the website say which company. An owner or administrator changes roles on the website's Users page. If you are the only person in a company, you can delete your account, and the company's records are left as they are.

If you can't sign in

Email support@aggrado.com from the address on the account, or tell us the mobile number you sign in with, and ask us to delete it. We confirm it's yours before deleting anything, and reply once it's done.

Eliminar su cuenta de Aggrado

Usted puede eliminar su cuenta en cualquier momento. No se puede deshacer.

  • En Aggrado o en Aggrado Deliver: abra la pestaña Cuenta, toque Eliminar mi cuenta, escriba DELETE y toque Eliminar mi cuenta. Se necesita señal.
  • En el sitio web: inicie sesión, y en Account, bajo Delete your account, seleccione Delete my account…, escriba DELETE y confirme.

Lo que se elimina: su inicio de sesión, su lugar en cada compañía, planta o sucursal, sus avisos y su configuración, y las invitaciones a su correo que no había aceptado. Lo que no se haya enviado desde el teléfono se pierde.

Lo que se queda: las compañías conservan sus propios registros (horas, reportes, aprobaciones, cargas entregadas y firmas) con su nombre como aparece ahí, ya sin estar ligado a una cuenta.

Si usted es el único dueño de una compañía donde trabajan otras personas, primero haga dueño a alguien más. Si no puede iniciar sesión, escriba a support@aggrado.com.